About LDK Seniors’ Living

LDK Seniors’ Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement living and aged care to deliver our unique One Move Promise our guarantee that once our residents call LDK home, they will never have to move again.

About The Landings

LDK Seniors’ Living’s luxury village, The Landings, is sprawled over 11.87-hectares in North Turramurra, on Sydney’s upper north shore. The village neighbor's the Ku-ring-gai Chase National Park, is near Lady Davidson Private Hospital, and is a short drive to the North Turramurra golf course, bowling club, cafes and shops. The Landings comprises 220 architecturally designed one, two and three -bedroom villas and apartments. LDK creates a true sense of belonging, community, and vibrancy for residents through a variety of group activities and hospitality events. On-site facilities include an arts and craft room, gymnasium and heated indoor pool. The clubhouse amenities include The Hangar Cafe & Bar, a fireplace lounge area, a pool room, a dedicated theatre space, and a 200-seat function space.

About the Role

The Village Head of Care is a pivotal leader within our Village Care Services team, providing operational and clinical oversight of care services tailored to the vibrant Landings community. Working closely with the Village General Manager, National Care Team, and Care Governance, this role ensures the delivery of safe, high-quality, person-centred care- grounded in our values of Love, Decency and Kindness. You’ll champion quality, compliance, and continuous improvement, mentor and empower your team, and foster strong relationships with residents, families, and staff. If you’re a registered nurse with senior clinical leadership experience, a passion for accountability, and a drive to make a difference in The Landings welcoming environment, this could be the role for you.

Role Responsibilities:

• Collaborate with the National Care Team on strategic initiatives.
• Provide visible clinical leadership across the Village.
• Manage the Village on-call roster for care escalations.
• Lead projects and change initiatives for Village Care Services.
• Identify, assess, report, and mitigate risks.
• Management of the village care team in collaboration with the People and Culture team.
• Oversee and manage financial aspects of Village care delivery in collaboration with the Village General Manager, Village Finance Manager, Care Business Manager, and Support at Home Finance Manager.
• Support the implementation of LDK’s Care Governance Framework.
• Ensure compliance with incident and feedback management, SIRS management and responses to care escalation (in partnership with Care Governance).
• Identify and address gaps from clinical and care audits.
• Promote and role model a culture of exceeding customer service expectations.
• Identify training needs and collaborate with the National Care Education Manager to deliver targeted education.
• Ensure WH&S compliance for Village Care Services.

Our Employee Value Proposition

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our team feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in our employees to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

LDK Benefits

• Onsite staff parking, cafes and restaurants available including a free daily Coffee or Tea!
• Great retail discounts with stores including JB Hi-Fi, K-mart, Woolworths, Target and more.
• Access to Comm-Bank Workplace Banking.
• Continuous professional development and promotional opportunities.
• Working in a supportive and welcoming environment with a culture driven by our organisational values.

Qualifications, Experience and Skills

• Registered nurse with minimum of five years’ experience in a senior clinical leadership role.
• Current AHPRA registration.
• Engages in continuous professional development.

How to Apply

People who join LDK inherently possess and practice LDK values in their daily life. They have a desire and passion to apply these values toward a fulfilling purpose of caring for older people and want to work together with a team that are highly committed to the LDK vision. If this sounds like you, and LDK sounds like the place you’ve been looking for, we would love to hear from you.

Please click on the “apply” button and follow the prompts, we will get in touch if you are shortlisted for this opportunity.We value diversity and inclusion and actively encourage applications from Aboriginal and Torres Strait Islander peoples and those from diverse cultural backgrounds.We encourage all applicants to visit our website at https://ldk.com.au/. Kindly email people@ldk.com.au if you have any questions.